Relationship Communication Skills

24-Hour “I” Language Challenge

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For the next 24-hours can you communicate with others by using “I” language? For example, an alternative to “You told me you would have the building proposal to me yesterday” is “I would like an update on the building proposal” or, if appropriate, “I would like an update on the building proposal due yesterday.” Instead […]

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“I” Language Series: Responsibility and Building Relationships

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How do you feel when someone says something like “you drive too fast”, “everyone drives too fast”, or “you are always so sensitive”?  Do you feel a sense of separation from that person? Would you like an effective way to respond? Responsibility Do you believe that you are powerless in your life or do you believe […]

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“I Hear You” is the new “I Love You”

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Have you ever wanted someone to truly feel that you are listening to them?  Have you ever wanted to lovingly acknowledge what someone was saying even though you didn’t agree with it?  How to you acknowledge feedback from someone, especially if you don’t agree with it?   People want to be Genuinely Seen and Heard As shared in […]

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Actions and Reactions Speak Louder Than Words

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Have you ever felt like you were getting mixed messages from someone? Has someone’s actions, or reactions, ever surprised you? Have you ever wondered what someone was thinking? Thought Precedes Action To get insight into what someone is thinking simply look at their actions because thought precedes action.  What people do, especially over time, represents […]

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5 Tips on How to Listen Effectively

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When you are talking, or thinking about what you are going to say, you are not 100% open to hear and connect with the person you are with.  Effective listening skills foster positive and productive personal and professional relationships. 5  Tips of How to Listen Effectively 1)       Close your mouth! You cannot talk with your mouth closed.  As […]

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Communication Checkpoints

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Have you ever thought that someone didn’t like you because of the way they looked at you?  Have you ever received feedback that surprised you during your annual review at work?  Did you ever go to a movie with a friend and feel like you had seen different movies? Personal Filters Each of us sees life through our own […]

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Needs are Important…Really Important

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We all have needs.  Are you afraid to express your needs because not expressing them holds a hope inside of you that there is always a chance that you will get what you want? Are you afraid to express your needs because they may not manifest?  Do you support or assist others in fulfilling their needs? Wouldn’t […]

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Not All Upsets are Created Equal

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An upset is anything that disturbs your peace of mind.  However, are all upsets created equal?  Is there a way for you to get ahead of your upset curve?  Can you laugh off some of your upsets when you see them coming? Wants, Needs, and Requirements According to Wikipedia, “Wants are often distinguished from needs. A […]

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Silence is Golden…and Pauses are Too

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I invite you to pause and think about this: everything you say, you already know.  There isn’t anything you can say that you do not already know, or think that you know.  When you are talking, there is very little space for receiving knowledge, input or feedback from another person. Perhaps we were better off […]

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Feelings are Non-Negotiable

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Have you ever wanted someone to feel differently?  Have you ever told someone they should not feel a certain way? How do you feel when someone does not acknowledge, accept or value the way you feel? Feelings are Non-Negotiable If someone is feeling a certain way, the feeling is real.  You know the feeling is […]

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